Why we do what we do

We provide an exceptional standard of property services so our customers can go on to live better, happier, more fabulous lives. We call this “Better Living”.

Our philosophy

It is our mission in life to make property-related services as simple and enjoyable as humanly possible. We do this by:

• Providing an efficient, cost effective service
• Being innovative and doing things the ‘best’ way rather than the ‘normal’ way
• Championing diversity, equality and giving back to good causes
• Understanding how important the work we do is to our customer’s happiness and wellbeing

We also do this by believing in our organisation’s core values, which we swear to abide by and act upon every day. Even when it’s really sunny outside and we have to work.

Our core values

	Doing the right thing We keep our promises We expect the best from ourselves and those around us We are proud to work for Outlet and always act with integrity We are honest, efficient and aim to provide the best possible service We exude happiness and warmth. Even in January.
	Caring about others We are friendly and kind, always We respect and look out for our colleagues We know we are stronger as a team than we are alone We listen to people We are kind to the environment We give time and money to charitable causes We would give away our last Rolo
	Loving life We laugh. A lot. We believe in having a positive outlook on life We think people with a ‘can do’ attitude rock We take responsibility for our own positive energy We think it’s OK to dive bomb into pools while everyone is sunbathing
	Excellence We are on a continuous quest to improve ourselves and our lives We never tire of giving 100% at work We are committed and do all we can to help Outlet succeed as a business We have a Beyonce-like obsession with being the best
	Celebrating ‘different’ People’s differences make us smile Being different gives us an advantage There is no such thing as a bad idea We innovate and try new things We can be professional without being boring We believe in the occasional hug or high five

Feel the same way?

We’d love to hear from you. Whether you’re looking for property people who want to help you live better or you’d like to work in an environment where you can make a positive contribution to the lives of others, get in touch. Call us on 020 7287 4244 or pop into the office and we’ll pop the kettle on.